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Discussion in 'Forum Functionality Issues' started by ran23, Dec 31, 2014.
I am finding all replies to threads in my spam folder now. Something diferent on your end?
Sounds like an email account issue. Did one of the reply alert emails get accidentally put in spam instead of trash, training your email account to do the same with all?
The EDCF software can send you an alert if you chose for it to in your settings, but it shouldn't have anything to do with where it goes.
just checked, now there are 3 more, including your reply. ????
You need to put the EDCF email address into your contacts so that it is not affected by the spam filter.
It is an issue with your email provider classing emails from EDCF as spam for some reason, adding it to your contacts will help, also marking them as "not spam" can also help.
I've seen that if I delete too many unread emails from someone that they will automatically be added to my spam filter. This has happened to me a couple of times with EDCF notifications, especially when I'm using tapatalks notifications to monitor and not the built in email notification system. Just do what Dr Jekell suggested and all should be fine system. If you use tapatalk, you may want to adjust your email notifications in your forum preferences.
Still happening and Yes, I am marking them all as 'not spam'. ????
Still happening and entries marked 'not spam' are still going to spam. This is not affecting my other forums, just EDCF. still looing into other possibilities.
Just a note. still happening, just to EDCF. ran all utilities, clear cache, etc.
Looks to be holding now. figured how to add to my contacts. fun Thank Much
We have a lot of people with email addresses that are not valid. Bouncing emails make it look like we are a spam server so a few ISP's think we are a spam site. Some of the problem was disposable email address in the past.
I don't know if that is affecting you or not. I have had to explain in the past that I am not spamming myself.
well, about 1/3 or going to my spam folder again starting yesterday. ??
When we did the mass email it looks like thousands are non valid email addresses. It looks like certain people create accounts using non throw away email addresses and change them to throw away addresses after getting in while others have changed email addresses but had it set up to allow emails from the forum.
We also have found some people who have email notifications set up for watched threads and such and those emails are bouncing. It makes us look like a spam server. It will take weeks to go through the bad email addresses.
Just thought I would let it me known, not a big problem on this end. Still getting used to 'retired' with time on my hands.
I do need to find a fix for the problem of bad email addresses, it is causing the forum a serious problem.
can you make a "no emails for you" member group? move folks into it when they bounce an email. and anyone using a temporary email service
I don't have near the time to do that and probably won't for a very long time. The real damage has already been done. I have things I absolutely had to do six months ago that I never had a chance to get started on.
I have thousands of them now and it will take a long time to clean them up. I have also been cursed at a few times when I have told people a throw away email address creates problems for us if they turn notifications on.
I have things I couldn't fail to do two weeks that I have not started on as well.
well, the last 30 hours every reply to going to Spam again. just a note.
Can you just turn off email notifications? I find it easier to simply go to the main page And look at my alerts.
well, possible. hate to miss anything.