Hey, I'm glad to hear that you like your new Evade! Thanks for joining the 'club' and the support. Ref the Zippers In general most are used to seeing the #10 (large) coil zippers that other manufacturers use. My take on it is this......the #10 Coil is perfect for luggages, weapon cases, etc but I personally feel is tad bit of an overkill for an EDC backpack the size of the Evade. So for the Evade I took it down one notch to the #8. Now coil zippers are available in 2 forms and the one on the Evade is the YKK #8 REVERSE zippers. This gives a much cleaner look. I use #8 reverse zippers on all tactical pouches that we produce for the other in-house brands and we've been doing so for years sans any issues. Ref Warranty We have a 5-year warranty on all the products we produce. For Year 1 we have a no B.S guarantee; you got a problem, we'll replace your purchase with a new one. For Year 2 to 5, we will only cover manufacturing defects, not wear and tear. Straight forward, no beating around the bush and no fine lines to read. Hope this helps!