Hello, this is my first post here. took a bit for admin approval so I thought I'd finally chime in. Recently my generic messenger bag finally wore through which started my quest for a new EDC bag which would house my work laptop and other EDC items. I purchased a North Face Surge which I really liked. It has a really well thought out admin section, great fleece lined phone/tablet pouches, an excellent lined sunglass pouch on the top and plenty of space for laptop and other large personal items, however I found it was just a tad too big for my on the go needs and it didn't have quite enough places to quickly attach gear to the outside and I wasnt fond of the loose fitting bottle storage on the sides. I also wanted some hook and loop for patches so my search continued again. I looked at some of the Rush12/24's and other similar popular bags on these forums however many didnt meet my needs for padded protection of electronic devices and laptops. I stumbled upon Vanquest while going down the rabbit hole of youtube and bit the bullet on a Trident 20, and I'm glad I did. First glance over, the pack is very well constructed, visually appealing with a good realestate for patches and the 1000-D condura is soft and strong. My only gripe on the soft material is that it can attract pet hair unlike the Surge or Maxped gear. I have two husky's so this does pose a slight annoyance. My first worry was that the admin section wasn't as robust as the Surge, however I am slowly finding myself modularizing my EDC items via Maxped pouches which allows me to quickly move loadout items from my small Lunada and I like the security of knowing items wont fall out as easily if I forget to zip pockets. My second worry was that it offered no pouch for water bottles, however I quickly remedied that with Mil Spec Monkey's awesome Bottle Corset...(I liked it so much I bought another one for my Lunada). The Corset molles perfectly on the right hand admin pouch of the Trident. My third worry was that it might be too tactical for my business professional work atmosphere, especially with my patches however I found no one has paid a lick of attention to it. The Front admin pouch is large, with semi decent organization but I dont use it much except for quick reach large flat items such as paperwork and ID badges. It unzips slightly canted to the left to accommodate a slingbag-esque access approach. In front of the large admin pouch is a smaller side zippered sleeve (not shown). I must mention I absolutely love the orange interior of all the pockets, it makes it so much easier to find items than in my Surge and many of the YKK zippers are lockable. Vanquest took an interesting approach to the zipper pulls in which they are tied in a fashion that keeps the paracord open and accessible for quick finger hooking. I'm still on the fence if I want to remove these and replace with cobra paracord. The front upper pouch is used for more commonly used smaller items and I find the layout adequate. The outside of the pouch is routed with speed cordage for cinching down practically anything, I find it works well for my umbrella. I would love for the interior to have fleece lining like the Surge for sunglasses but I can get passed that...maybe (note to Vanquest if they are reading The right side admin pouch is one of my favorites, It allows quick access to items without having to take my pack off or digging through larger front pockets, and the MSM Bottle corset doesn't interfere with the opening or closing. The main compartment is setup a bit non traditionally. Main access is made via a side zipper that extends up to the top of the pack and is compartmentalized via adjustable padded velco dividers with hook and loop all the way down. This works perfectly for organizing my smaller EDC maxped pouches and other laptop peripherals and keeps things from turning into a jumbled mess in the bottom. It also allows for slingbag type access without taking the pack off. The space also contains a sleeve that can fit my thick 15" laptop, however my 14" fits a bit better. The entire space is very well padded and I'd have no reservations about using this pack as a camera/lens bag if I needed to. There are a few additional velcro flaps within for finer storage. Lastly, behind the main compartment is a zippered section for a water bladder with hook and loop all the way down as well. A hydration hose can be routed either out the right or left side and attached to the shoulder straps. There is decent padding behind this and my back so I tend to use this space w/ a MSM wrap holster for storage of my carry sidearm if needed. The shoulder straps are very comfortable and accompanied with a standard chest strap and waist strap. Although I feel the waist strap is not needed for this size bag but no biggie as its removable. In the end, this pack truly meets most of my EDC needs and is sized perfectly for my loadouts. I'll end up using this one for quite some time. For lighter days I use a Maxped Lunada which has a similar look and I'll probably post a separate review on it shortly as I had an interesting experience with my purchase.