So a couple weeks ago I sent my Juice S2 off to LM for warranty coverage. One of the springs had litterally snapped into 2 pieces. I got 'my' tool back today. I was impressed at the speed, but overall I'm a little disappointed. LM simply replaces my Juice. Now this sounds great and I know how warranties work. But my tool was either older or newer than the replacement and the scales are darker and not as shiny. All of the implements seem to have better action than my old one so I'm glad about that. Icing on the cake was that the replacement was damaged in shipment. LM didn't put it in any sort of padded envelope so there are 2 dents, one on each handle scale on the same side of the tool. I'm getting ready to shoot an email off to LM customer service. Has anyone had issues with LM on warranties? I really don't want to have to pay to have the tool shipped back to LM and wait another 2 weeks for another replacement to arrive. Anyone have any other suggestions?