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Cogent Industries...

Discussion in 'Keychain Tools' started by ykimchi, Feb 12, 2017.

  1. ykimchi

    ykimchi Loaded Pockets

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    I ordered a few things via DHL shipping that said 3-5 days and ships within 24 hours with tracking. My question is, how are your experiences dealing with the company? Customer service isn't responsive at all and I'm a little concerned.
     
  2. soundlessnut

    soundlessnut Loaded Pockets

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    Magnus from cogent is normally really good, I've ordered a couple of things from him and have never had any issues, from memory though he normally only ships once or twice a week (it's a small operation he's got going)


    Sent from my iPhone using Tapatalk
     
  3. Linwood

    Linwood Loaded Pockets

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    I've spent way more with Cogent than I care to admit and while you might have to wait for a bit, I feel its worth it once you get it.
     
    soundlessnut likes this.
  4. jag-engr
    • Administrator

    jag-engr Semper Bufo!
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    I have placed one order with Cogent. Magnus wasn't overly communicative, but he is a one-man operation. I go the items in the time-frame that had been promised (quite a bit longer than your 3-5 days).

    I received five Hook-Up Clips, and they were all cosmetically perfect and pieces of art.
     
  5. maliboo74

    maliboo74 Loaded Pockets

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    I've ordered from him as well. Never any issues.
     
  6. invisible_kid

    invisible_kid Loaded Pockets

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    Spent way to much with him ha ha. I'm sure he is just really busy. Nothing but the best from him. Never had any issues and be is a good honest guy.

    Sent from my SM-G930F using Tapatalk
     
  7. T-3

    T-3 Loaded Pockets

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    Several successful purchases from Magnus for me. Echoing others, you should be all good.
     
  8. TECENG
    • GITD Manix 2XL Owner
    • Sponsor - Manufacturer
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    • The Omnia Paratus

    TECENG Loaded Pockets

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    Hmmm, perhaps he should change the info on his site. If he ships once or twice a week, he cannot accommodate his "24 hours" statement. I'm just sayin'

    BTW, I have made 1 purchase from him with no issues.
     
  9. soundlessnut

    soundlessnut Loaded Pockets

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    Admittedly the last thing I ordered was a year or so ago, no doubt he's changed his shipping process since then, so I may be incorrect


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    TECENG likes this.
  10. ykimchi

    ykimchi Loaded Pockets

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    I got my order. All I can say is wow, such nice looking products. I feel like I got my money's worth.
     
    Water-Rat likes this.